Terms and Conditions – LEGABET User Agreement Guide

Welcome to LEGABET! Our igaming platform is dedicated to create a completely secure and fair gaming environment for Malaysian gamblers. These Terms and Conditions govern your access and use of all services of LEGABET. This includes the casino website, mobile app, casino games, sports betting offerings, bonuses, and payment methods. 

As you register and start betting with real money through our site, you will be considered to have read and agreed to all of our terms. LEGABET operates in compliance with strict regulatory policies and follows strong internal policies to maintain a responsible ambiance within. 

These LEGABET terms and conditions constitute LEGABET’s relation with its users, along with players’ responsibilities and limitations. Therefore, if you disagree with any of our terms, you should stop using LEGABET’s platform immediately. Continuous access to our platform will be deemed as your acceptance. 

Eligibility

You can only access and use LEGABET services when you are at least 18 years of age. Entering our platform while being under this legal age limit is strictly prohibited and illegal. Once you create an account, you automatically confirm that you fulfill all essential legal requirements of participation.  

LEGABET owns the right to ask for valid proof of your identity and age anytime through the Know Your Customer (KYC) procedure and verify your eligibility of being on the platform. LEGABET can prohibit any player from accessing their account if it considers that the eligibility requirements aren’t met without any prior notification.  

Account Registration

At the time of registration, every LEGABET user must provide accurate and current personal information that can be verified. Each user can create only one account. If multiple accounts share a similar name, email, phone number, or IP address, they are subject to suspension or permanent ban. Creating multiple accounts with identical information to misuse our bonuses and promotions is a serious misconduct and violation of our casino rules Malaysia. 

Players must mention their full name, valid email address, phone number, and payment information while signing up. He/she should update the platform operator if any of this information changes at anytime in future. The information submitted to the casino operator should always be updated. Mention of any misleading or wrong information will initiate immediate and sufficient action, including confiscation of funds and refusal of access requests. 

Deposits & Withdrawals

LEGABET accept Malaysian Ringgit (MYR) as the only supported currency option. Therefore, all financial transactions should happen in this currency only through safe payment systems such as Touch’n GO and DuitNow, along with available locally supported payment methods. 

The platform transfers deposits instantly, enabling users to access real money gaming options immediately. Withdrawals typically take 15 to 30 minutes to be processed. They are subject to verification and standard fraud checking procedure.

You should also know that participation in bonus offers and promotions can affect the withdrawal eligibility. To withdraw fund generated by winnings derived by bonus values, players must fulfill the wagering requirements mentioned in bonus terms. On attempts of avoiding bonus requirements, LEGABET can cancel bonus-related winnings. 

The minimum amount players can withdraw from their wallet is RM50 or as mentioned in a specific promotion description page. In case a player is unable to meet verification requirements or any suspicious activity gets detected, LEGABET holds the ability to delay, reject, and withhold withdrawal requests. It’s users’ responsibility to provide accurate and up-to-date payment details always. 

Bonus Terms

Every bonus and promotion offered by LEGABET is governed by the online gambling terms and conditions of that specific bonus or promotion. Each of our bonuses can have different eligibility requirements, game restrictions, wagering requirements, and expiry dates. Hence, it is players’ responsibility to minutely read and understand before claiming every bonus and promotion available at our promotion page. 

Abuse of casino promotions and bonuses is strictly prohibited and will be dealt with severe measures. Coordinated gameplay to misuse bonuses, wagering through multiple accounts, betting with the help of automation, and manipulating gaming mechanics are only some – not all – of the recognized forms of bonus abuse. LEGABET has employed effective monitoring systems to detect misconduct and shameful behaviors, reserving the right to take necessary measures on detention of such abuses. 

In cases of doubtful activities or violation of rules, LEGABET can rightfully cancel active bonuses of the responsible user and null all winnings won by it. Persistent bonus abuse leads users to permanent account termination.    

Responsible Gaming

Compliance to responsible gambling policies is our first priority. We work relentlessly to maintain a safe and responsible gambling environment for our users. We discourage our users to see gambling as a source of income but a source of entertainment only. 

We not only encourage them, but also help them to have self-controlled gaming sessions with various accessible tools. Users can set fund limits on their daily, weekly, or monthly wagering. For players who want to stay away from gambling activities and cannot stop themselves from coming back for gambling, we also support self-exclusion. 

In case, someone is experiencing symptoms of problem gambling can seek professional help through us. LEGABET provides important links to professional gambler support organizations and useful resources for players in need. 

Link: Please visit our [Responsible Gambling Policy] page for more details. 

Fair Play & Game Integrity

Integrity and gaming fairness are the core of LEGABET’s foundation. Every gambling game available on our platform is fair and driven by certified Random Number Generator (RNG) providers. Thus, we confirm our every game offering is completely random, fair, and matches global igaming standards. LEGABET doesn’t have any power over gaming outcomes and cannot influence or alter game results in any way. 

We keep our system under continuous monitoring to uphold gaming integrity and fairness in our casino environment. Game disruption, software glitch, or connectivity errors are very rare on our platform. But in case an issue ever arises players are requested to report it to the operator immediately. LEGABET will aptly investigate those issues, and to maintain gaming fairness, the platform can void the bets in question.   

Data Protection

LEGABET deals with data privacy with high intensity as user-protection is a must-ensure aspect here. We manage and keep our users’ personal and financial information in accordance with our Privacy Policy. Our Privacy Policy has minute and precise outline of how we gather, store, and utilize the users’ data. 

Our platform owns the safeguard of SSL encryption that protects players information from outside intrusion and data losses. 

We only use players’ information for essential purposes, including account verification, payment processing, fraud prevention, and customer support. LEGABET can never share or sell your information to any outside entity unless it has your consent. However, law and regulatory responsibility is the only exception. 

Please go through our [Privacy Policy] to know users’ rights and our data protection in more details. 

Account Suspension & Termination

LEGABET owns the right to terminate and permanently suspend user account for specific reasons to maintain the integrity and fairness of the platform. The illicit activities potential to be a reason of account suspension or closure are mentioned below.  

• If a user account is considered to be linked with fraudulent activities, bonus abuse, or misuse of bonus offers.
• If utilization of any types of illicit tools like bots, VPNs, and any kind of automated software to access the platform of manipulate gaming outcomes happens. 

All kinds of violations of iGaming terms LEGABET listed herein, regardless of whether it’s intentional or not, can be the reason for the restriction or closure of your account. 

On such occurrences, the account owner will be notified priorly through our registered communication channel. LEGABET stands for a transparent process. Therefore, affected users have the right to appeal the decision through customer support. Appeals are reviewed promptly and get impartial resolution based on available evidence and circumstances. 

Limitation of Liability

LEGABET cannot be considered responsible for any loss or damage that happens due to technical issues like a defect in the user’s device and an unstable internet connection. Users should make sure to access our site only through compatible devices attached to a reliable internet connection. 

The platform doesn’t have any responsibility for any occurrence of unfulfilled winnings resulting from the violation of LegaBer’s Terms and Conditions, misuse of bonuses, or any other unauthorized activity. We have the right to cancel the winnings gained by such illegal activities without any prior notice.

LEGABET cannot be held accountable for any unfortunate delay, interruption of services, or other failure that happened because of conditions that are beyond everyone’s control. It includes but is not limited to natural disasters, government actions, server outages, or other force majeure events.

Dispute Resolution

On having any issue or disagreement on LegBet’s platform, players should contact our customer support team. Our support executives will try to solve the issue timely and fairly with maximum effort.

If any dispute remains unresolved even after 14 days of contacting our customer support, players can escalate the issue to the gaming authority, with which LEGABET is compliant.  

Amendments

LEGABET owns the authority to update and change these Terms and Conditions at any time. On the event of Terms and Conditions updates, players will be informed via email or in-platform notifications. 

Players are responsible for reviewing all Terms and Conditions updates because unceasing use of our casino platform will be deemed as players’ acceptance to the updated Terms and Conditions.

Explore More: Responsible Gambling – Stay in Control with LEGABET

Contact Information

For any questions or assistance, please contact us through: 

Email: [email protected]

Live Chat: Available 24/7 on our platform